Policies

TERMS AND CONDITIONS


Prices are listed 'al la carte', per day for our rental equipment. All charges are for time out, whether used or not, so please make your selection carefully. If you desire to use rental items for a longer period, please call our office (954-966-3136) for long term rates. Payment is due before or on delivery. A deposit is required for all contracts unless other arrangements are made with Robinhood Rental. Responsibility for equipment remains with the renter from the time of delivery to the time of return. Late fees are charged when equipment is not returned on time. Please, be sure equipment is safe at all times and protected from weather. We do charge for missing, broken or damaged items. For security purpose we require a valid driver license and credit card with all rental contracts.

 

DELIVERY

If equipment requires or you desire, delivery is available for you at an additional fee. If these services are needed please make these arrangements in advance at the time you place your order. Delivery prices do not include setup and breakdown of equipment or deliveries above street level. There is a min rental of $100.00 for delivery. If you MUST have your items delivered and your rentals total less than $100.00 they can still be delivered for the set min. The following require additional charges for deliveries; Sundays, late night, early morning and delivers and pickups above ground level.

 

OUR DUTIES

Containers are provided for your china, glassware, etc. to ensure you receive your rental items undamaged, sanitized and ready for use. Our delivery personnel are instructed to neatly stack all items in a mutually convenient place on the ground floor unless other wise stated on the contract.

 

YOUR DUTIES

All China, glassware, etc should be rinsed "FOOD-FREE" and repacked in the same container as it was delivered. Linen should be placed in plastic bags, refuse free i.e.…. party favors, food, etc, also it must be dried to prevent staining and mildew before return to the store. (Please note do not wash linen.) Tables and chairs should be knocked down and ready for pick up. All cooking equipment must be used in accordance with local fire regulations. We assume no responsibility or liability. Grills and ovens must be cleaned and free of food and debris.

Management retains the right to change prices and delivery policies without notice.

We Gladly Accept:  Master Card, Visa, American Express, Checks (personal and Corporate 15 business days before event date)

 

PLACING AN ORDER

If you choose to fax in an order the following documents below must be printed, filled out and fax to 954-966-4402 along with your items you are requesting from our online catalog. You will recieve a call to verify all information before the order is complete. If you DO NOT recieve a call within 24 hours of faxing your paper work please call us at; 954-966-3136.

*Credit Card Authorization



Although every effort has been made to ensure accurate pricing and description, Robinhood Rental Party Place, INC reserves the right to change pricing at any time.